Last updated: 18 July 2026 ·
Opifex Labs, a sole proprietorship, Ghaziabad, Uttar Pradesh, India
Try before you buy: every feature is available free for 14 days.
We'd rather you test AuditMitra on your own data first than need a refund later.
1. Refund window
If AuditMitra does not work for you, you may request a full refund within
7 days of purchase, no questions asked. After 7 days, refunds are given only for
a verified technical fault that we cannot fix within a reasonable time.
2. How to request
Email hello@opifex.in from your purchase email
with your license key and (optionally) the reason.
We confirm within 2 business days.
The refund is issued to your original payment method through Razorpay and typically
reflects in 5–7 business days depending on your bank.
3. What happens to the license
On refund, the license key is revoked automatically and the Software will stop
working after its next license check. Excel outputs already produced remain yours.
4. Cancellation of renewal
The annual license is a one-time payment, not an auto-renewing subscription — there
is nothing to cancel. If auto-renewal plans are introduced later, this policy will be
updated with cancellation steps first.