Last updated: 18 July 2026 ·
Opifex Labs, a sole proprietorship, Ghaziabad, Uttar Pradesh, India
Try before you buy: the 14-day trial runs every return compiler
and populator on your own data, free. Two tools are licensed-only and are not in the
trial — the Raw Ledger Cleaner and the 180-Days Calculator; if those are what you
bought AuditMitra for and they do not work for you, the 7-day refund window below
covers exactly that.
1. Refund window
If AuditMitra does not work for you, you may request a full refund within
7 days of purchase, no questions asked. After 7 days, refunds are given only for
a verified technical fault that we cannot fix within a reasonable time.
2. How to request
Email hello@opifex.in from your purchase email
with your license key and (optionally) the reason.
We confirm within 2 business days.
The refund is issued to your original payment method through Razorpay and typically
reflects in 5–7 business days depending on your bank.
3. What happens to the license
On refund, the license key is revoked automatically and the Software will stop
working after its next license check. Excel outputs already produced remain yours.
4. Cancellation of renewal
The annual license is a one-time payment, not an auto-renewing subscription — there
is nothing to cancel. If auto-renewal plans are introduced later, this policy will be
updated with cancellation steps first.